Editor's Picks - Business Tips

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How to come up with a business idea
By: Helen Dowling
There’s nothing more frustrating than wanting to start your own business, but not having the right idea. Helen Dowling from Exceptional Thinking shows you 12 techniques for getting the idea that's right for you.

Become a Credible Communicator: Make Honesty Your Policy!
By: Craig Harrison
To command attention when you speak, you have to be credible. Credibility in the workplace means believability. Are you striving to be a credible communicator, here is the right way to speak and write.

Magic Words: What Words are Music to the Ears of Your Customers?
By: Craig Harrison
Words have the power to create trust, allegiance and commitment in customers and clients. The body language, eye contact and gestures reinforce the sentiment being expressed verbally. The thoughts and care behind the words give them a magical power.

Types of Business Coaching
By: Salil Pillai
Every successful individual accomplishes his goals with the support and guidance of his coach or mentor.

Enhancing Customer Shopping Experience
By: Fibre2fashion fibre2fashion
Hand written boards, posters covering the door and walls, lack of lighting, untidy displays convey that you are not serious about business. So retailers need to create an environment that not only attract customers but also give feeling of comfort and satisfaction, which act as inducing factor for their next visit.

How to Calculate Your Break-Even Point and How to Use It
By: Robert Normand
Easily figure out your break-even from this formula and use it to aid in making major decisions.

11 Ways to Improve Accounts Receivable Collections
By: Robert Normand
Etablish credit policies and enforce terms in a reasonable manner.“The sale isn't complete until the money's in the bank”.

The Voice of Customer Service
By: Craig Harrison
Customer relationship management tools abound, yet let's hear it for old technology. Your voice is the most multifaceted customer service tool in your toolkit.  Your voice can convey concern, care and compassion. It can alternately convey boredom, neglect or contempt.  Your challenge: to insure your voice reinforces the service you strive to deliver through your actual words and action.

Silly Service has its Serious Side: Test Your Customer Service Knowledge!
By: Craig Harrison
Who says service is serious? Customer service can be silly too.Take this fun quiz to test your customer service knowledge & learn how to be a service ace by picking the correct answer to all questions.

What Is Brand Identity?
By: Scott White
A strong brand identity can position a company above its competition all by itself. Brand Identity is a promise. One given from business to customer to expect certain things.